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"My hands are shaking knowing there's still contaminants
in this house, and being questioned about the death of the bird,"
Richard said.
John Kirby of ASU Group, the district's insurance carrier, did not return
phone calls from the Tahoe World.
The Davis' say they're billing the insurance $1,7000 for the cockatoo,
plus additional costs they incurred when they had to buy new linens, towels
and clothing after their's were contaminated.
NTPUD General Manager John Hassenplug said the total amount of spilled
sewage was estimated at 50 gallons. But Richard said that's conservative,
saying he'd guess about 25 gallons backed up into his bathroom alone.
The Davis' have criticized the NTPUD's handling of the spill, stressing
that tests for contaminants were only conducted because they demanded
them following the death of the bird.
"They never told us at any time to leave our home or remove our animals,"
he said. The microbiologist who did the testing, Larry Bolani, told them
the house should have been quarantined and tested immediately, Richard
said. Bolani could not be reached for comment.
NTPUD Public Works Director Lee Schegg said the district has never tested
for contaminants following past sewage spills, and that they only ordered
tests in this case because the homeowners requested them. The district
has always cleaned and disinfected spill sites, and repaired any damage,
he said, but operating procedures don't call for tests.
It's been pretty much standard operating procedure - we've given this
particular circumstance a lot more time than I think has been the norm,"
he said.
The district has discussed adoption of new standards for spill cleanup,
Schegg said, and plans to produce a fact sheet for people who have had
spills in their homes.
Pamalla, a teacher, has lost more than 20 pounds over the past two months
due to stress, her husband said. Richard, a Gulf War veteran who's studying
to be a radiologist, says he's struggling to recoup costs from the insurance
company, which reportedly has offered to pay no more than 50 percent of
what they spent replacing damaged possessions, including the value of
their bird. Richard estimates the district owes them $4,400, not including
the $8,000 for their home's restoration. That sum will be settled between
the insurance company and the district, he said.
Schegg said he's done all he can to help the affected homeowners, but
stressed that the value of possessions lost or damaged depreciates based
on the period they were used.
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